Política de reembolso
Every Go2MARY piece is printed just for you after you order. Because nothing is made in advance, we can't accept returns or exchanges for change of mind or the wrong size. Please check the size guide on each product before ordering, and email us if you're unsure. We're happy to help you choose.
Cancellations
Group orders: cancel for a full refund until your group's order-by date (3 weeks before departure). After that date, the order has gone to print and can't be cancelled.
Individual orders: email us within 24 hours of ordering. If your order hasn't gone to print yet, we'll cancel it and refund you in full.
Damaged, misprinted or wrong items
Please check your order when it arrives. If an item is damaged, has a printing defect, or isn't what you ordered, email hello@go2mary.com within 30 days of delivery with your order number and a photo. We'll send a free replacement or a full refund, whichever you prefer, and you won't need to send anything back.
Lost packages
If tracking shows no movement for 10 business days, or your package hasn't arrived by its estimated delivery date, contact us and we'll work with the carrier to resolve it. If an address entered at checkout is wrong, we can't cover a reshipment.
European Union
If your order ships to the EU, you can withdraw from the purchase within 14 days of delivery for any reason, except items personalized with a parish or group name. Email us first. Return shipping is paid by you, and items must be unworn and unwashed.
Refunds
Approved refunds go back to your original payment method within 10 business days. Your bank may take a few extra days to post it.
Just Media Content LLC (Go2MARY)
440 N Barranca Ave #3696, Covina, CA 91723, US
hello@go2mary.com